• Registered Business Name: Leaftecha Green Solutions Pvt. Ltd.
• Business Description: Clean technology company providing electric mobility (EV scooters, cycles, spare parts), lithium batteries, solar power systems (EPIC/EPC), and energy storage solutions.
• Official Contact: Customer Support | Phone: +91-9544970505 | Email: contact@leaftecha.com | Website: www.leaftecha.com
• Transaction Currency: All prices and transactions are quoted and processed in Indian Rupees (INR / ₹).
• Regulatory & Licensing Notice: Operates under Indian laws including DPDP Act 2023, Electricity Act 2003, CEA/MNRE/BIS standards, and Battery/E-Waste Rules.

Leaftecha Green Solutions Pvt. Ltd. ("Company", "we", "us") supplies EV vehicles, solar power systems, lithium batteries, chargers, spare parts, and associated installation/maintenance services. Quotations remain valid for the period specified therein. Orders become binding upon written acceptance, receipt of required advance payments, and Company confirmation. We reserve the right to decline or suspend orders prior to acceptance.

All financial transactions are conducted in Indian Rupees (INR / ₹). Prices exclude statutory taxes (GST, customs duties) unless expressly stated. Payment terms require:

• Standard Schedule: For electric scooters, and other products, 100% of the amount is to be paid before the delivery. For solar EPC projects, 70% should be paid prior to procurement/delivery and the balance 30% on the day of installation.
• Standalone Products/Services: Full or partial advance payment prior to dispatch or service commencement.
• Late Payments: Overdue amounts attract interest at 18% per annum. Title and ownership of goods remain with the Company until full payment is cleared.

Delivery schedules are estimated in good faith but are subject to approvals, weather conditions, statutory permits, and logistics. Customers must ensure safe site access, structural suitability, accurate documentation, and timely local approvals.

• Returns & Replacements: Requests must be submitted within 48 hours for transit damage/wrong supply, or within 7 days of delivery for manufacturing defects. Installed, customized, or commissioned products are non-returnable.
• Refunds: Non-refundable for custom engineering, site survey fees, or commenced work. Eligible refunds are processed within 7–15 business days via original payment channels after deducting reasonable procurement/administrative costs.
• Cancellations: Permissible prior to procurement/dispatch subject to bank/handling fee deductions. Cancellations post-procurement or during project execution attract actual cost deductions.

• Regulatory Compliance: Products comply with Indian safety standards (BIS, IEC, AIS). Government subsidy/net-metering approvals depend on statutory authorities (DISCOM/MNRE) and are not guaranteed.
• Export Controls: Products are primarily designed for the Indian market. International buyers are responsible for destination customs duties, import permits, and local regulatory compliance.
• Intellectual Property & Liability: All website content and product designs remain Company IP. Total liability is capped at the amount paid by the customer for the specific product/service.

These Terms are governed by the laws of India. Unresolved disputes shall be referred to sole arbitration under the Arbitration and Conciliation Act, 1996, with the seat and venue at Malappuram, Kerala, India. Courts at Malappuram hold exclusive jurisdiction.